Arranging repairs and renewals as and when they are due 

Arranging the cleaning and lighting of the common parts (Hallways staircases etc) 

Arranging the gardening and the maintenance of the communal grounds 

Arranging mechanical maintenance such as lifts, gates and pumps 

Arranging electrical maintenance such as emergency lighting and intercom systems 

Ensuring the site complies with all applicable regulations and legislation, especially with regard to Health & Safety and Fire Safety 

Collecting & administrating service charge funds 

Keeping proper books and records 

Maintaining full records of all payments and receipts for each property 

Appointing independent accountants to produce year end service charge accounts. 

Responding to individual owners’ reasonable queries 

Liaising with solicitors when a sale is anticipated